Frequently Asked Questions


General
Registration
Chatting
Billing
My Album

I can still see my photos even though I set it to be viewed by My Friends Only etc.
Most likely reason you can view them is because they are your photos! Else make sure you have set it correctly on the settings page and click Update when you are done.

Who can join MN?
Short answer; anyone. Admittedly MN has it's primary target as Nigerians. But anyone over 18 basically, is welcome to join providing you are not a timewaster out to mess about or a spammer.

Does MeetNigerians dating really work?
Yes, it does. But don't take our word for it. It certainly doesn't work for everybody but it does WORK for most. We are only encouraged to say this based on numerous testimonials we have received over the years some of which we have listed on the home page. Some have found friendships, partners, lovers and even husbands/wives. So unless you try it yourself and give it your best short, you can't really say.

Is it free to join/use?
All features on MeetNigerians is free to use except initiating sending messages which will require a a basic fee to be paid - starts from just a few pounds per month!. All Standard Members[non paying] can chat, receive and reply to messages providing a Gold Member has contacted them first. This privileged setup is unlike most premium dating sites. But our Gold Members has FULL privilege to contact any member of their choice as well as read all members' full profiles.You can access our latest information on fees by going to My Profile > Upgrade.

Can I change my username?
Sorry, you cannot. This is your unique identifier on MN and we cannot allow changes. The only option is to close and and open a new account. If you are already a paying member and wishes to close your account, you will forfeit whatever credit you have left on the account but in some rare circumstances, you may be allowed to change your username. This is accomplished by you creating a new profile and MN transferring your credit to the new one. However, such decision rests solely with MN management.


How can I close my account?
To close your account please go to My Profile > Close Account and follow the instructions.

Some pictures I wanted to view says it's available to "gold members" only. Why???
Well, nothing to do with us. All photos posted on our site is by default available to all to view - regardless of membership status. But some members like to exercise some control and impose restriction on who can can access their pictures.

How do I chat?
To start a chat, go to the Online page on the top right. Then click on the row of the member that you want to chat with where it says "Chat Now". You can also start chat while browsing profiles if the profile indicates they are online. For more info, click on help link in the start Messenger page.

How do I un/block a member
To block or unblock someone go to their profile and click on Block Profile. You can block chats, flirts messages and emails to your mailbox. All blocks remains permanent until you remove them. To unblock, just uncheck the boxes and click on Update.

On the online page, every other name says "Chat Now" except mine, why?
Actually we are certain you don't want to chat with yourself! Others see you OK

Can I hide my profile?
Yes, you can. Just got to My Profile then Edit Settings. When a profile is hidden, it will not show up in searches. If you must really hide your profile, bear in mind that no one can find your profile to contact you unless you are online or those you have previously contacted who are just replying to your mail. If you login, you will still show up as being ONLINE.

I have so many chats on my window from one person. Why,what can I do?
Either you or your chat partner have been starting many chat sessions. You only need to start chat once and then wait to get a reply before replying. Having many chats sessions with one individual can be confusing as your conversation will all be segmented; but you can delete unwanted ones from the chat window. To delete all chats, simply Logout and then back in again.

Do I need to be a gold member to receive/read/reply messages?
No, not at all. MN, indeed operate a fair, non restrictive access to much of the site. All standard members can reply to any message received as long as the sender is a gold member. Or simply put, one of the party has to at least, be a gold member.

The privilege in being a gold member is that you can initiate chat or send message to any member of your choice regardless of their account status and they can in turn send you replies if they so desire. We believe this type of setup offers real value unlike some other sites that requires payment from both parties.

I am on holiday in Nigeria, on business trip or visiting friends and family. Can I pay in naira to the MN appointed agent?
Sorry, you cannot. You must be based and living in Nigeria or in the neighbouring countries to take advantage of this option. And if you are not presently in Nigeria or in the neighbouring countries then you cannot instruct someone to pay on your behalf. In order words, you will be doing so at your own risk as we will terminate your membership if any member is found to breach this arrangement. Please refer to our Terms of Service for more information.

Who's behind MeetNigerians.net?
We are proud to note that MeetNigerians.net is one of the very few interactive Nigerian websites completely designed, developed and maintained by a small team of Nigerians based in the UK.

Why is it that when I block a sender while chatting they can still send me instant message?
Actually they are only replying to your last message. This can only happen if you apply block and then proceed to reply to the sender. If you block the sender while chatting you should not reply to them if you do not want to hear from them.

Why am I getting logged off each time I login?
Your session will timeout after over 20 minutes of inactivity. But please ensure your browser is set to accept cookies.

From your Internet Explorer go to Tools > Internet Option click on Privacy. Click Advanced and check the box Override Automatic Cookie Handling and make sure Accept in First Party Cookie is selected. Click OK. That should fix the problem. If you are not using Internet Explorer please check the browser Help section on how to enable cookies or alternatively try using Firefox browser to access our website.

Why is the Instant Messenger slow?
MN Messenger can be slow but not that slow as some have wrongly assumed. There is only a 15-second time delay. Considering that over 97% of chat messages are not replied to within that 15 seconds we have used that time frame to allow messages to be type-written and also reduce server load during high demands. So if you can see your chat below, then the other party can too if they are still there and not busy - it all depends on when they respond more than anything else.

I still haven't received the Activation Code what can I do?
Sometimes it can take a few minutes to arrive. Sometimes also, it could get caught up on some mail server filter software which can regard it as a spam. We have received a few complaints especially from some AOL users. To resolve this, login with your username/password and opt to have it re-sent. If that fails again, please opt to enter a new email address that is not for example, AOL and a new one will be generated and sent there. Note that Activation Code is changed once either of the above activity is performed. So you must always use the latest received if you have requested it more than once. And if your mailbox has a Junk Folder, please also look in there just in case. Alternatively, just add nigeriandateline.com/meetnigerians.net domains to your non spam list

I have received my Activation Code but it doesn't work!
The most likely cause of this problem is that you have either requested for the code more than once; or that you entered it wrongly. It's easier to just copy and paste. If you believe you requested it more than once or did a double submit clicks then wait for 10 minutes or so just to make sure that all the mails have arrived in your mailbox and use the latest received to activate your account.

I want to upload some photos but it says it's too big
If you photos are too big, please send them to us using the email listed on the upload page.

It is not fair! Why do I have to pay more than members in Nigeria?
We are very much aware of this huge discrepancy. This reason is primarily dictated by economics.

I got notification I have a message sometime ago but can't find it
To read your message please got to My Mailbox > Inbox. If the message is over 40 days old then it has been automatically deleted by our system and sorry, there's nothing we can do about that.

Will you automatically rebill me when my account expires?
Actually, we don't think that is fair. For your peace of mind, NO AUTO REBILLING! When you account expires, it reverts back to Standard status. The choice of when to upgrade rests with you.

I would like to pay using my credit/debit card but is it secure?
To a greater a extent, yes it is secure. MN uses Paypal.com and Nochex.com to collect payments through their secure server which uses SSL 128 bit encryption. MN does not receive or have access to your credit/debit card number so to keep your account going, you will need to renew it once it has expired. Please note that Nochex only accept payments unlike Paypal, from anyone with UK bank account only using debit/credit card.

I have upgraded my membership but I still can't initiate contact with other members?
It is possible that the payment did not go through. To be certain, login to Paypal with your Paypal email and password and you should see that in you account section. You should also receive payment notification from Paypal which you should also forward to us.

If you find out that your payment did not go through you have to start the upgrade process again by going to Upgrade section. Select your package and click to go to Paypal and then login with your Paypal account information where it says "Already have a PayPal account? login now".

What is My Album?
This is a new feature we have recently developed for MN where you can upload at the moment unlimited number of photos, videos and audio files.

What is FotoShare?
FotoShare is part of My Album. This can be likened to your MN mailbox. All photos you receive can be accessed from this section.

Why does one or more images, says Image Expired or Deleted in my FotoShare?
Image Expired: Some members can choose to specify an expiry date for the images they are sharing. This date is normally not publicly displayed and once that date has passed, the images can no longer be displayed.
Image Deleted: This is the default image when the master image is deleted by owner or by admin - if there's a violation.

Who can view the photos in My Album?
In order to give our members greater control on viewing of the images on their album, they can specify the following setting on each image uploaded on our server:

Private: Images under this setting are for your eyes only, unless of course shared.
Friends: Shown only to MN members found on your Friends' list.
Gold Members & My Friends: Shown only to Gold Members and people on My Friends List
Gold Members: Shown only to MN Gold Members.

To edit these settings at any time go to My Album and choose the images and the desired option from the Action List and click on Go.

How can I set an Expiry Date?
From the Action List at the footer of My Album select Share Photos and click on Go. When you have listed the names of the recipients enter the number of days between 1 and 99 days. If the default value (0) is used, then the photos will not expire.

How do I share photos?
You can only share a maximum of 5 photos at a time which can be sent to up to 5 recipients. After you have selected the photos you want to share; from the Action List select Share Photos and click on Go. On the following page enter the names of the recipients and set expiry date if necessary. Submit the page when you have finished and the photos will be sent to all the valid usernames you have entered.

How do I share photos from Instant Messenger FotoXchange?
If you like exchanging photos 1-2-1 using our IM FotoXchange feature, then you will like this new addition: From the FotoXchange window, click on My Album to access your photos. If there are photos in your album, just click on the desired one - and you're done.

Additionally, you can choose to transfer any photos you have uploaded to your album so you never have to upload same again.

How many photos can I upload?
At the moment, you can upload unlimited number of photos to your album. Unfortunately, we do not provide help with uploading photos to your album. However, we do help in uploading photos to your profile.

What photos are not allowed?
You can upload any photo to your album providing they meet the following guidelines:

  • it's not advertising products or services;
  • it has no email address or phone number embedded on it;
  • it's not a copyrighted image - unless of course you have the right to do so;
  • and last but not the least, it's not pornographic!
Violation may lead to immediate account suspension or deletion without prior warning.

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